Privacy Policy Exurotrip.com

Effective Date: 20 July 2025 Last Updated: 08.09.2025

Welcome to Exurotrip.com. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including airport transfers, ski transfers, hotel transfers, and guided tours.

Who We Are

Exurotrip is a transportation and tour service provider operating in Europe. Our registered office is located at Paracelsusstrasse 18,5020 Salzburg Austria

Email: office@exurotrip.com Phone: +436604949358

We act as the Data Controller for the personal data you provide.

What Data We Collect

We may collect the following types of personal data:

Identity Data: Full name, date of birth, passport number (if required for tours)

Contact Data: Email address, phone number, billing address

Booking Details: Pickup/drop-off locations, travel dates, flight numbers, hotel information

Payment Data: Credit/debit card details (processed securely via third-party payment processors)

Technical Data: IP address, browser type, device information

Marketing Preferences: Consent status for promotional emails or ads

How We Use Your Data

We use your data for the following purposes:

To process and manage bookings

To communicate with you about your reservation

To improve our services and user experience

To comply with legal obligations

To send promotional offers (only with your consent)

To personalize ads via Google Ads (with proper consent and transparency)

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases:

Sharing Your Data

We may share your data with:

Service Partners: Drivers, tour guides, and logistics providers

Payment Processors: For secure transaction handling

Advertising Platforms: Such as Google Ads (only with consent)

Legal Authorities: If required by law

We ensure all third parties comply with GDPR and have appropriate data protection agreements in place.

Data Retention

We retain your personal data only as long as necessary:

Booking data: up to 7 years (for legal/accounting purposes)

Marketing data: until you withdraw consent

Technical data: typically, 12 months

Your Rights

You have the right to:

Access your personal data

Correct inaccurate data

Request deletion of your data

Object to processing

Withdraw consent at any time

Lodge a complaint with your local Data Protection Authority

To exercise these rights, contact us office@exurotrip.com

Cookies & Tracking

We use cookies for several reasons:

Essential Cookies: To enable core site functionality like booking transfers and accessing secure areas.

Performance Cookies: To analyze site usage and improve performance.

Functionality Cookies: To remember your preferences (e.g., language, region).

Advertising Cookies: To deliver relevant ads via platforms like Google Ads and measure their effectiveness.

Third-Party Cookies

We may allow third-party services to set cookies on your device for:

Analytics (e.g., Google Analytics)

Advertising (e.g., Google Ads, Meta)

Social media integration (e.g., Facebook, Instagram)

These third parties may use cookies to collect information about your online activities across websites.

For Google Ads, we comply with the EU User Consent Policy, ensuring users are informed and can opt in before any personalized advertising.

Legal Basis

We use cookies based on:

Consent (for non-essential cookies)

Legitimate interest (for essential site operations)

We comply with the EU ePrivacy Directive and GDPR, and follow the Google EU User Consent Policy.

Updates to This Policy

We may update this Cookie Policy to reflect changes in technology or legal requirements. Any updates will be posted here with a revised “Last Updated” date.

Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact:

Data Protection Officer Email: office@exurotrip.com Phone: +436604949358