Privacy Policy

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ExuroTrip – Privacy Policy (Datenschutzerklärung)
Last Updated: July 2026
ExuroTrip ("we," "our," or "us") is committed to protecting the privacy and personal data of our luxury transport and guiding guests. This Privacy Policy outlines how we collect, process, use, and safeguard your personal information in strict compliance with the EU General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSGVO).
Data Controller

The data controller responsible for processing data on exurotrip.com is:
Company Name: ExuroTrip
Location: Salzburg, Austria
• E-Mail: office@exurotrip.com

Personal Data We Collect & Process

When you visit our website, submit a booking request, or contact our concierge via WhatsApp, we process the following categories of personal information:
Identity Data: First name, last name, title.
Contact Data: Email address, mobile phone number (including WhatsApp ID).
Travel & Itinerary Data: Pickup/drop-off locations, flight numbers, resort destinations, passenger count, luggage details, and special requirements (e.g., child seat ages).
Financial Data: Credit card information and billing addresses (processed securely via our third-party (Stripe, Sumup) PCI-compliant payment gateways; we do not store raw credit card details on our local servers).

Purpose and Legal Basis for Processing

We process your data based on the following legal foundations under the GDPR:
Performance of a Contract (Art. 6(1)(b) GDPR): To process your bookings, manage itineraries, send automated trip confirmations, and dispatch your private chauffeur or certified guide.
Legitimate Interests (Art. 6(1)(f) GDPR): To communicate via WhatsApp, handle client inquiries, improve website user experience, and defend against fraud or legal disputes.
Compliance with a Legal Obligation (Art. 6(1)(c) GDPR): To fulfill Austrian commercial tax law regulations regarding corporate billing records retention.

Data Sharing and Third Parties

We never sell or rent your personal data. To execute your luxury transit, your data may be securely shared with:
Assigned Chauffeurs/Guides: Only the necessary identity and travel data required to safely complete your transfer or tour.
Payment Processors: Certified, secure payment platforms to handle your transactions.
IT & Hosting Providers: Secure server infrastructure maintaining exurotrip.com.